Chargebacks
We are here to help you prevent chargebacks. There are many factors which go into limiting chargebacks. A chargeback begins when a customer who has paid on a credit card claims to his card issuing bank that the charge is invalid and wants the funds put back into his account. If a merchant sells a customer something and never delivers the product, then this could be a valid request or it could be valid for other reasons as well.
Of course our merchants never do anything bad, so we aspire to protect them from these chargebacks. Many things contribute to the possibility of chargebacks, such as the way an order is taken, how it is delivered, when it is delivered, if it is signed for , the nature of the product being sold (a get rich quick video has a lot greater chance of being charged back than a pizza), where you are selling, and the documentation surrounding the sale. When you talk with us, ask us about what you should do for your business type related to chargebacks, and we will try to help you.
The merchant service provider also worries about chargebacks because if the merchant is at fault or has conducted fraudulent sales, then if the merchant cannot be addressed for the chargeback, then it will become the liability of the provider. The provider is actually potentially liable for any of the credit card sales that a merchant makes, so that is why there is an approval process that goes on in setting up a merchant and why the provider does care about things such as the merchant's credit and such.
As a merchant account provider, Acceptance Services has a goal to build long lasting business relationships with the customers. We do that by helping business establish economical merchant accounts, as well as by offering excellent, user friendly electronic equipment, such as credit card machines and credit card terminal. As a customer, you deserve to have a fair credit card processing account for your Point of Sale (POS) structure, and we can help you with that.
